Click each tab shown below to see project examples. To see a client list, click here. |
Jacqueline Sirota Learning x Technology Solutions provides instructional design, curriculum development, instruction and facilitation, technical writing, and project management services. The company's expertise includes the design and development of instructor-led (ILT), virtual instructor-led (vILT), and and eLearning programs. Instructional designers will work with your subject matter experts to develop effective learning programs that are engaging and transferrable to the job. The company will also develop train-the-trainer sessions that teach your trainers how to train effectively. Jacqueline Sirota Learning x Technology Solutions are also professional technical communicators uniquely qualified to translate technology into clear language so people can realize its benefits through words or illustration. |
- Instruction & Facilitation
- eLearning
- Curriculum Development
- Technical Writing
- Project Management
- Workshops
- Presentations
Virtual Higher Education Facilitation
As an online facilitator and mentor for the University of Phoenix, Jacqueline facilitates various communication, professional development, and continuing education classes:
- Communication Skills for Career Growth, Improving Listening Skills, Resolving Conflict
- Skills for Professional Development
- Interpersonal Communication Skills
- Business and college writing classes
- Mentor new faculty candidates
Corporate Training
As an experienced corporate trainer, Jacqueline has facilitated many training classes over the years:
- Product training
- Various custom and off-the-shelf computer applications
- Customized business applications
- Presentation skills for classroom trainers
- Computers for new users
Conversion of existing instructor-led course to eLearning - Auditing industry
In her role as a learning consultant and instructional designer, Jacqueline worked with a large auditing firm to convert an existing audit class to eLearning modality.
Project deliverables:
- Ffinal Articulate published course, storyboards, narration, graphics (stock photos)
Nutritional Basics eLearning tutorial - Non profit organization
In her role as a learning consultant and instructional designer, Jacqueline worked with a non-profit organization to develop a fun, interactive, e-learning tutorial showing the benefits of good nutrition. The tutorial is used as an introduction to nutritional basics and provides encouragement to attend subsequent hands-on nutritional workshops.
Project deliverables:
- eLearning tutorial developed in Articulate.
Post Traumatic Stress Disorder Workshop, including Kids' and Teens' Activities - Defense industry
In her role as an Instructional Designer, Jacqueline worked with U.S. Army subject matter experts to develop an e-learning PTSD workshop with engaging, hands-on activities for Army personnel and their families.
Project deliverables:
- Final storyboards, including content, narration, and recommendations for graphical elements
Retirement Planning for Army Soldiers - Defense industry
In her role as an Instructional Designer, Jacqueline researched content and developed an e-learning program for retiring Army personnel and their families.
Project deliverables:
- Final storyboards, including content, narration, and recommendations for graphical elements
Conversion of ILT Team Building Course to eLearning - Defense industry
In her role as an Instructional Designer, Jacqueline researched content and developed an e-learning program for retiring Army personnel and their families.
Project deliverables:
- Final storyboards, including content, narration, and recommendations for graphical elements
Train-the Trainer Development for high-tech start-up
In her role as a Learning Consultant, Jacqueline developed a train-the-trainer workshop for trainers.
Project deliverables
- Instructor-led training content, instructional job aids, facilitator and participant guides
Leadership Workshop Development for Fortune 500 organization
In her role as a Learning Consultant/Instructional Designer, Jacqueline developed a leadership workshop for mid-level management.
Project deliverables
- Instructor-led training content, instructional job aids, facilitator and participant guides
Soft Skills Learning Development for various industries
In her role as an Instructional Designer, Jacqueline developed and delivered learning programs for new hire orientation, new supervisor, and mid-management leadership.
Project deliverables:
- Instructor-led training content, instructional job aids, facilitator and participant guides
Training Development for Startup Technology Company
In her role as an Instructional Designer, Jacqueline designed and developed training materials for self-paced and instructor-led courses. These materials were used to train internal trainers and customer support personnel.
Project deliverables:
- Product-training guides for marketing, creative services, system administrators
- Training materials for software instructor-led training course for various end users (and product team in India)
- Getting Started with Customer Portal Guide
- Troubleshooting guide for product support personnel
- Training guide for end users of a custom software application
Getting Started with Second Life, Web 2.0, and Google Apps training for Defense industry
In her role as an Instructional Designer, Jacqueline designed and developed training materials for instructor-led courses.
Project deliverables:
- User and Adminstrative Guides for custom web solutions for DoD audience
- Getting Started with Second Life
- Getting Started with Google Apps
- Getting Started with Blogging, Forums, and Social Networking
How to Customize Document Control Software Product for Motiva Software, Inc.
In her role as an Instructional Designer, Jacqueline worked with Visual Basic software developers to design and develop an instructor-led course for Visual Basic software engineers who wished to customize the Motiva document control product.
Project deliverables:
- PowerPoint presentations with demonstrations and hands-on exercises
- Instructor workbook
- Student workbook
- Train-the-trainer materials for Visual Basic engineers to deliver instructor-led classes
ERP and Office Automation Training for Cubic Corporation and Washington Inventory Service
In her role as an Instructional Designer, Jacqueline worked with subject matter experts to design, develop, and deliver Enterprise Resource Planning and office automation instructor-led courses.
Project deliverables:
- Instructor materials for Enterprise Resource Planning and office automation instructors
- Student materials for Enterprise Resource Planning and office automation participants
- Train-the-trainer materials for training subject matter experts to deliver classes
- Deliver company-wide office automation training (MS Word, Excel, PowerPoint, and Outlook)
Technical Writer - DefenseWeb Technologies, EMN8, Silicon Space, Gateway Computers
As a technical writer, Jacqueline has designed, written, edited, and produced high-quality technical documentation using established standards, defined style guides and processes. She works effectively with a team or independently in fast-paced environment managing multiple project assignments with minimal supervision. In addition, she is able to collaborate with local and virtual cross-functional teams, including engineering, project management, instructional designers, and upper management.
Project deliverables:
- Case Manager User Guide (for healthcare professionals to help them with new isoftware implementation)
- Getting Started with Second Life Guide (for end users to help them become familiar with the Second Life virtual world)
- Getting Started with Google Apps Guide (for end users to help them use custom Google Apps implementation)
- Getting Started with Online Forums and Social Networking Guide (for end users to help them get started with social media)
- Getting Started with Blogging Guide (for end users to help them get started with new custom blogging tool)
- Administrator guides (for network administrators to help them maintain custom company network systems)
- Various business system user guides
- Setup posters (for end users to help them set up new hardware/software)
- Installation manuals (for end users to help them install software)
- Web site content
- Online help
- Use cases, requirements gathering, design specifications, process flow diagrams, and other system documentation
Technical Communications Project Manager - Write on the Edge, Hewlett-Packard, Qualcomm
As a certified project management professional (PMP), Jacqueline managed technical communications projects for client organizations in a variety of industries, including software, hardware, network storage, medical devices, and biotechnology.
Project deliverables:
- Hewlett-Packard printer learning products, including user manuals, online help, quickstarts, posters
- Fresenius medical device user manual
- St. Bernard software user manuals and online help
- StoneFly Networks user manuals
Training Center Manager - CompUSA
As a training manager, Jacqueline established and ran the daily operations of the CompUSA training center. She hired the technical trainers, worked with vendors to provide courseware, and collaborated with San Diego businesses to provide customized software training programs.
Communication Skills for Managers
As a co-presenter and workshop developer at the STC Baltimore conference, Jacqueline conducted a workshop specializing in communication skills for managers. Participants learned the following via demonstrations, scenarios, and activities:
- Importance of being aware of your own communication style
- Verbal communications techniques and strategies
- Nonverbal communications techniques and strategies
- Active listening techniques
Strategies for Building Relationships
As a co-presenter and workshop developer at the STC Baltimore conference, Jacqueline conducted a workshop specializing in building team relationships with project team members, managers, vendors, and clients. Participants learned the following via demonstrations, scenarios, and activities:
- Strategies for building relationships with project team members
- Strategies for building relationships with managers
- Strategies for building relationships with subject matter experts
- Strategies for building relationships with clients
- Strategies for building relationships with vendors
Strategies for Communicating and Managing Virtually
As a panelist at the STC Las Vegas conference, Jacqueline presented effective strategies for communicating and managing virtually. In this presentation, she discussed the following:
- Differences between face-to-face communication and virtual communication
- Virtual communication and management skills
- Virtual management strategies
Oh no -- another meeting!
As a panelist at the STC Seattle conference, Jacqueline presented strategies for conducting effective meetings. In this presentation, she discussed the following:
- Benefits of effective meetings
- Effective meeting leadership
- Effective meeting processes
Good, Fast, and Cheap -- A Balancing Act!
As a co-presenter and workshop developer at the STC Baltimore conference, Jacqueline presented strategies for balancing quality, schedule, and budget. In this presentation, she discussed the following:
- Understanding and respecting your stakeholders’ priorities/concerns
- Knowing your stakeholders’ definition of quality, schedule, and budget
- Considering your standards
- Emphasizing teamwork
- Escalating issues appropriately
- Evaluating often and adjusting accordingly